Indoglobal Lifestyle Ventures Private Limited referred to as ILVPL, is the owner of TailorWear, a brand that provides customized clothes to men from India & overseas.This policy covers how ILVPL treats the Personal Information it collects and receives on https://www.tailorwear.in/ or our mobile apps, where this privacy policy is available for reading. It includes information about your past purchases of the TailorWear products and the information that is personally identifiable and attributable to you, like your name, address, email id, or phone number, which is not otherwise publicly available. This policy does not apply to the practices of companies that ILVPL does not own or control or to people that ILVPL does not employ or manage.By using ILVPL Services, you provide your consent to the collection of your information by ILVPL. This information, in some cases, may include Personal Information and Sensitive Personal Information. By continued usage of the digital platforms, you accept this Privacy Policy. You also represent that you are eighteen (18) years of age or above. 1: Information Collection ILVPL collects Personal Information when you share the same by either visiting the pages of https://www.tailorwear.in/ or its mobile apps or participating in promotions or sweepstakes. ILVPL may combine it with the information it obtains from business partners or other companies. When you enter any form on https://www.tailorwear.in/ or its mobile apps, ILVPL asks for specific information such as your name, email address, birth date, gender, pin/zip code, occupation, industry, and personal interests. Once you provide that information or register with ILVPL and sign in to its Services, you are not anonymous to us. ILVPL automatically receives and records information on its server logs from your browser, including your IP address, ILVPL cookie information, and the pages you request. ILVPL uses this information for the following purposes: to customize the content you see, fulfill your requests for products and Services, improve our Services, contact you, conduct research, and provide anonymous reporting for internal and external clients. 2: Cookies ILVPL may set and access ILVPL cookies on your computer.
What are cookies? Cookies are pieces of information that a website places on your computer's hard drive when you visit a website. Cookies may involve information transmission from the website server to you and from you to the website server directly or to another party in accordance with its privacy policy. You can set your computer to warn you each time a cookie is sent, or you can choose to turn off all cookies. If you turn cookies off, you may not have access to many features that make your experience more efficient. It might also impact the service levels and the functionality of the website. How are the cookies used? ILVPL and certain service providers who operate on its behalf collect information about your activity on our Services using tracking technologies such as cookies, flash cookies, and web beacons. ILVPL uses two types of cookies - persistent cookies and session cookies. A persistent cookie helps ILVPL recognize you as an existing user, so it is easier to return to the Services or interact with ILVPL Services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by ILVPL when you return to one of the ILVPL products. Session cookies only last for as long as the session. This tracking data is used for many purposes including, but not limited to:Authentication: If you sign in to the Services, cookies help ILVPL show you the relevant information and personalize your experience.Security: Cookies enable ILVPL, support its security features and help detect malicious activity and violations of our Terms of Use.Preferences, features, and Services: Cookies tell ILVPL about your communications and product preferences.Performance, Analytics, and Research: Cookies help ILVPL learn how well its site and plugins perform in different locations. It also uses cookies to understand, improve, and research products, features, and Services, including when you access its Services from other websites, applications, or devices such as your work computer or the mobile device.
Controlling cookies While you may block and/or limit ILVPL's access to cookies if you limit the ability of websites to set cookies, it may affect your overall user experience, and it will no longer be able to personalize the experience for you. It may also stop you from saving customized settings like login information.
3: Legal basis for collecting information ILVPL process certain information because it considers it necessary to be able to provide and administer the service and its features. It also processes certain information to comply with the statutory requirements.Such data is collected and processed based on your consent. And, you may at any time, wholly or partly, withdraw your consent. If you have consented to ILVPL to use your information for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.Please note that certain Services require ILVPL to access certain information. Your refusal to consent to share such information with ILVPL may result in the suspension of your account.
4: Types of information that ILVPL collects: ILVPL collects the following information as and when you access and use the Services as set out below:Information you provide when you sign up for TailorWear Services: Registration information you provide when you create an account, including your first name and surname, country of residence, gender, age, email address, mobile number, username, and password (stored in an encrypted format);Information you provide when you purchase products or Services: Transaction information you provide when you request information or make a purchase, including your postal address, telephone number, and payment information;Information you provide when you shop: Location information (either provided by a mobile device through which you access https://www.tailorwear.in/ or its Apps or associated with your IP address) when you access https://www.tailorwear.in/ or its Apps, usage, viewing, and technical data, including your device identifier or IP address, when you use ILVPL Services on third-party sites or platforms or open emails sent to you from TailorWear. The information you provide in Public Forums while using ILVPL's Services;Information you provide when you use the Contact Us forms on https://www.tailorwear.in/ or its Apps or write to the support. Information is sent either one-to-one or within a limited group using messaging, chat posts, or similar functionality, where the law allows ILVPL to collect this information.
5: How and why ILVPL collects your information: ILVPL collects information through technology, such as cookies and web beacons, when you access and use https://www.tailorwear.in/ and Apps. This information helps ILVPL personalize and continually improve your experience of the Services as set out below:To complete a purchase or provide the Services you have requested.To respond to your request for information and provide more effective and efficient customer service to youTo provide you with product updates and information about the products you have purchased from us.To provide you with service notifications via email and within the Services based on your notification selections.To contact you by email, postal mail, SMS, Whatsapp, push notification, or phone regarding Services, surveys, research studies, promotions, special events, and other subjects that ILVPL thinks you might be interested inTo help ILVPL better understand your interests and needs and improve the Services.To process payments, communicate with you about orders, products, Services, and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews, and recommend Services in which you might be interested. To improve its platform, prevent and detect fraud or abuses of https://www.tailorwear.in/ or its mobile apps and enable third parties to carry out technical, logistical, or other functions on its behalf.To provide the basis for market and customer analysis, market research, statistics, business monitoring, and business and methodological development for ILVPL.To synthesize and derive insights from your use of different products and Services.To engage in the analysis, research, and reports regarding your usage of https://www.tailorwear.in/ & its mobile apps.To provide, manage, and improve its products and Services.To protect our Services and our users.To understand and resolve app crashes and other reported or unreported issues.ILVPL acquires information from other trusted sources to update or supplement the information you have provided or which it collects automatically.In addition to the above, ILVPL processes your Personal Information to prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce its terms of use or for any other offer or marketing campaign, as the case may be
6: Sharing with Third-Party ILVPL shares non-personally identifiable information with Google Analytics to improve the loading time of its website and the mobile apps, improve the conversion rate, and check browser type, language preference, referring site, and time of visit.When you subscribe to the Services, ILVPL shares personally identifiable information (Name, email, account name, IP address) with Google Analytics, Meta (formerly Facebook), and Criteo pixels to learn how you use the Services and to provide you support in your use. ILVPL uses Weebly and Mailchimp as its customer relationship and messaging system.System Communication & Transactional Emails- ILVPL uses Mailchimp and Gmail for communication. The emails it sends from the Services use such third-party infrastructure and share your name and email address with them to send out the emails. Payment - It uses ICICI Bank, Razorpay, PayU, and Paypal as the payment processors and pass on your Personal Information to them when you make a purchase ILVPL does not store any of your financial instrument information on https://www.tailorwear.in/ or its mobile apps or servers, more specifically, credit/debit card details, UPI, banking accounts, or any other payment method information
7: Information that can't be uploaded: While using the Services, you shall not host, display, upload, modify, publish, transmit, update or share any information on to the Services that:belongs to another person and to which you do not have any right onis grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of the privacy of another person, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whateverharms minors in any wayinfringes any patent, trademark, copyright, or other proprietary rightsviolates any law for the time being in forcedeceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in natureimpersonates another person;contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer resourcethreatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order, causes incitement to the commission of any cognizable offense, prevents investigation of any offense or is insulting to any other nation
8: Your Controls and Choices You can control your choices regarding our collection, use, and information sharing under local law.You may correct, update and delete your customer account.You may change your choices for subscriptions, newsletters, product emails, SMS or Whatsapp, and alerts.You may request access to the Personal Information ILVPL holds about you or ask ILVPL to amend or delete it from its system and platform. You may allow ILVPL to share your Personal Information with other companies so they can send you offers and promotions about their products and services.You may choose whether to receive targeted advertising from many ad networks, data exchanges, marketing analytics, and other service providers;Further, you may exercise your right to data portability, which means you have the right to receive the Personal Information processed about you in a structured, commonly used, and machine-readable, i.e., HTML format. Please note that you can exercise some rights mentioned above only in certain situations, e.g., the right to data portability, which only applies when the processing is carried out based on an agreement or a consent and if the processing is done by automated means. If you have any questions regarding how ILVPL processes your Personal Information, want to exercise any of your rights, or want to know more about the rights, You may contact ILVPL at [email protected].If you do not want ILVPL to process your Personal Information for direct marketing, you can give written notice to the email id provided above. In each newsletter, you will find the provision to opt out of receiving further newsletters.You may exercise your controls and choices, or request access to your Personal Information, by contacting [email protected] or by following instructions provided in communications sent to you. Once you request to delete your Personal Information, ILVPL will take all the reasonable steps through the available technology and the means available, including technical measures to erase your Personal Information. Please be aware that if you do not allow ILVPL to collect your Personal Information, ILVPL may not be able to deliver products and Services to you and may not be able to take account of your interests and preferences. If you have questions regarding the specific Personal Information about you that ILVPL processes or retains, you can contact our grievance office mentioned in Clause 14.
9: Children's Privacy Use of the Services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. ILVPL Services are not for minors and users below 18 (eighteen) years of age. ILVPL does not intentionally collect data from users who are below 18 (years) of age.
10: How long is the data kept? ILVPL keeps Personal Information regarding you only as long as it is necessary. It means it remains in the system for as long as you have an account.ILVPL also, during the same period, keeps your account information to facilitate your easy return. It may store data for longer if required by law or if it is required in our legal interests, for example, if there are ongoing legal proceedings.
11: Data security and integrity Security, integrity, and confidentiality of your Personal Information are crucial issues for ILVPL. Due to this, ILVPL has implemented technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, use, and modification. ILVPL reviews its security procedures from time to time to consider appropriate new technology and methods. But, please be aware that despite its best efforts, no security measures are perfect or impenetrable. ILVPL limits access to Personal Information about you to employees who need to come into contact with that information to provide products or Services to you or to do their jobs. However, ILVPL may be required to share the aforesaid Personal Information with government authorities and agencies for verification of identity or prevention, detection, investigation including cyber incidents, prosecution, and punishment of offenses. You agree and consent to disclose your information if required under the applicable law.All interactions with ILVPL Services use the Transport Layer Security/Secure Sockets Layer (TLS/SSL) protocol. ILVPL uses a third-party Payment Gateway to process credit card transactions securely.All data is encrypted via SSL/TLS when transmitted from ILVPL servers to your browser. The database backups are also encrypted. Except for your password, data isn't encrypted while it is live in the ILVPL database (since it needs to be ready to send to you when you need it).All data is stored in our log files or is sent to third-party software that ILVPL uses to analyze errors with the software is anonymized and not personally identifiable. 12: Data Transfers, Storage, and Processing Globally ILVPL operates globally and may transfer your Personal Information and Sensitive Personal Information to third parties in locations around the world, specifically in the EU Region, for the purposes described in this privacy policy. Wherever your Personal Information is transferred, stored, or processed by ILVPL, it takes reasonable steps to safeguard the privacy of your Personal Information. By accepting this Privacy Policy, you hereby, explicitly provide your consent and grant ILVPL the right to transfer your Personal Information and Sensitive Personal Information to third parties.
13: Changes to this Privacy Policy From time to time, ILVPL may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements, or other purposes. You may review the same at any time on any of its digital platforms or request the same to be sent to you at your registered email address.
14: Contact in case of grievances [email protected] is the data controller of your Personal Information handled by ILVPL. If you have any concerns about privacy or grievances regarding the Services, you can contact ILVPL with a thorough description, and ILVPL will try to resolve your issue.
15: Comments and Questions You can contact ILVPL at [email protected], if you have a comment or question about this privacy policy . ILVPL Services may contain links to other sites not owned or controlled by ILVPL, and it is not responsible for the privacy practices of those sites. ILVPL encourages you to be aware when you leave our Services and to read the privacy policies of other sites that may collect your Personal Information.
Definitions Anonymous Information: Anonymous Information means information that does not directly or indirectly identify and cannot reasonably be used to identify an individual. IP address: An IP address is associated with the access point through which you enter the Internet and is controlled by your Internet Service Provider (ISP), your company, or your university. ILVPL may use IP addresses to collect information regarding the frequency with which its guests visit various parts of its products hosting its Services, and it may combine IP addresses with Personal Information. Notice:Notice may be by email to you at the last email address you provided to ILVPL, by posting notice of such changes in our Services, or by other means consistent with applicable law. Personal Information:Personal Information means and includes information that identifies (whether directly or indirectly) and Sensitive Personal Information of a person by reference to an identifier such as a name, an identification number, location data including postal address, or an online identifier to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of such person. When Anonymous Information is directly or indirectly associated with Personal Information, this Anonymous Information also is treated as Personal Information. Public Forums:ILVPL Services may offer message boards, conversation pages, blogs, chat rooms, social community environments, profile pages, and other forums that do not have a restricted audience. If you provide Personal Information when you use any of these features, that Personal Information may publicly be posted and otherwise disclosed without limitation as to its use by ILVPL or by a third party. Sensitive Personal Information:Sensitive Personal Information shall have the meaning ascribed to it under the applicable law and is presently defined to mean such Personal Information which consists of information relating to (i) passwords; (ii) financial information such as bank accounts or credit card or debit card or other payment instrument details; (iii) physical, physiological and mental health conditions; (iv) sexual orientation; (v) medical records and history; (vi) Biometric information; (vii) any detail relating to the above clauses as provided to body corporate for providing service; and (viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise; provided that any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2000 or any other law for the time being in force shall not be regarded as sensitive Personal Information
